Machines Easy Upgrade - Upgrade your iPhone anytime

The Machines Easy Upgrade Program (powered by ReNewNGo) offers ultimate flexibility with zero worries making it easier than ever to subscribe to your dream iPhone.

Easy Upgrade - Upgrade to the latest iPhone after just 13 months with no extra fees.

Low & Flexible Instalments - Own your favorite iPhone for as low as RM120 per month - no credit card required.

Fuss-free Application - Enjoy instant approval anytime, anywhere, be it in-store or online.*

To subscribe to this program, you must:

• Be a Malaysian citizen with a valid MyKad
• Be aged between twenty-one (21) to sixty-five (65) years old
• Have a valid and active banking account with sufficient funds

In addition to meeting the above criteria, you must pass a credit check and verification process for your application to be approved.

Each MyKad is eligible for only one (1) active device subscription under this program.

We offer twenty-four (24) months and thirty-six (36) months subscriptions

No, there is no sign-up fee as part of our program launch promotion. Only the first month's subscription payment will be deducted upon approval of your application. This launch promotion is valid until 31/03/2025. A sign-up fee may be imposed after this date.

Once you pass our credit check and your first month subscription payment is successfully processed, your application will be complete. You will be notified of the next steps for your device delivery or pick up via e-mail.

No, you are not allowed to send any representative during the device collection as a personal EKYC verification process will be performed during the collection of your device.

You can refer to the program’s full terms & conditions HERE.

You can upgrade your iPhone any time after 13 successful payments on our 24-month program and after 15 successful payments for our 36-month program.

No, there are no fees imposed for any iPhone upgrade request.

Yes, you can keep the iPhone after completing the subscription tenure. Once all Monthly Charges and any other dues are fully paid by the end of the Term of Usage, the device ownership will transfer to you. You are not required to return the device, and any agreement or obligations between Machines, CompAsia and yourself as Customer will cease.

Your monthly payments will be automatically deducted from the bank account registered with CompAsia once your application is approved. Upon successful payment, you will receive an invoice from CompAsia.

To clear your outstanding payments, please contact CompAsia’s customer service team at support@compasia.com. They will confirm your outstanding balance and provide detailed payment instructions.

To update your details, please notify CompAsia’s customer service immediately by emailing support@compasia.com.

You can check your billing or payment details by contacting CompAsia’s customer service team at support@compasia.com.

A late payment charge of RM10.00 will be imposed for every seven (7) days, starting on the day after your payment is due. These charges will continue to accumulate until the outstanding amount is fully settled.

Unfortunately, payment deferment is not available under this program.

Your device is covered under Apple’s manufacturer warranty for one (1) year starting from the subscription start date. If you would like to extend your warranty coverage, please contact Machines for more details.

For assistance with device repairs, please contact CompAsia’s dedicated customer service team by emailing support@compasia.com.

Yes, you can terminate your subscription. To do so, please contact CompAsia’s customer service and return the device.

For 24 Months Subscription:
• After 13 months: Terminate at no cost.
• Before 13 months: You will be required to make the payment as below:
  (Monthly Charges x Remaining Months Balance to fulfil 13 months) + Nominal Value + Late Payment Charge (if any)

For 36 Months Subscription:
• After 15 months: Terminate at no cost.
• Before 15 months: You will be required to make the payment as below:
  (Monthly Charges x Remaining Months Balance to fulfil 15 months) + Nominal Value + Late Payment Charge (if any)

To successfully request an upgrade, you must meet the following criteria, including but not limited to:

• The IMEI/unique serial number of the device, subscriber’s name, mobile phone number and the NRIC number match the information provided during the subscription application;
• You provide any additional information reasonably requested by us;
• The request is made after the 13-month lock in period for 24 months subscription or 15-month lock in period for 36 months subscription;
• The request does not include any device accessory;
• The registered device is undamaged and unmodified.

You are required to return your old device to any Machines’ store. Before returning it for an upgrade, you must back up your data and perform a proper data wipe on the device. Once your old device is returned to us, any residual data on the device will be wiped. We are not responsible for any data left on your device and will not transfer or recover any such data. We shall not be liable for any loss, misappropriation or damage to any data or information left on your device.

You can reach CompAsia at support@compasia.com.